Legal notice

ZIIB Zahlungssysteme GmbH

Otto-Suhr-Allee 144
10585 Berlin

Tel.: 49 (0)30 88 92 83-00
Fax: 49 (0)30 88 92 83-03
E-Mail: hallo@ziib.de
www.ziib.de

represented by the management:
Nicole Groß

Charlottenburg Local Court, HRB 178526 B

Image credits: Shutterstock

Realization of the Pay with Charlie app

Syngenio AG
Werner-Eckert-Strasse 9
81829 Munich
www.syngenio.com

Copyright

The contents and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.

Website-Realisation

© encurio GmbH, Internet Agency Cologne

Privacy policy of the website

ZIIB Zahlungssysteme GmbH, as the operator of these pages, takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Personal data are all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

The responsible party within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

Nicole Groß

Imprint

Information according to § 5 TMG:

ZIIB Zahlungssysteme GmbH
Otto-Suhr-Allee 144
10585 Berlin

Contakt:
Phone: 030 88928300
E-Mail: hallo@ziib.de

Represented by:
Managing Director Nicole-Groß-Hesse

Charlottenburg Local Court
HRB 178526 B

Sales tax identification number
DE307423024

 

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

 

Your data subject rights

You can use the following rights at any time using the contact details provided for our data protection officer:

– Information about your data stored by us and their processing (Art. 15 DSGVO),

– Correction of incorrect personal data (Art. 16 DSGVO),

– Deletion of your data stored by us (Art. 17 DSGVO),

– Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),

– Objection to the processing of your data by us (Art. 21 DSGVO) and

– Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).

If you have given us consent, you can revoke this at any time with effect for the future.

You can file a complaint with a supervisory authority at any time, e.g. the competent supervisory authority in the federal state of your residence or the authority responsible for us as the controller. A list of the supervisory authorities (for the non-public sector) with address can be found at:

https://www.bfdi.bund.de/DE/Infothek/ Anschriften_Links/anschriften_links-node.html

 

Collection of general information by visiting our website

Nature and purpose of processing:

When you access our website, i.e. when you do not register or submit information otherwise, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and the similar.In particular, they are processed for the following purposes:

– Ensuring a smooth connection setup of the website,

– ensuring the smooth use of our website,

– evaluating system security and stability, and

– other administrative purposes.

We do not use your data to draw conclusions about your personality. Information of this kind is statistically evaluated by us, if necessary, in order to optimize our website and the technology behind it.

Legal basis:

The processing takes place in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used to provide the website when the respective session has ended.

Provision prescribed or required:

The provision of the abovementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

 

Use of cookies

We use cookies to improve the quality of the structure and content of our website, and to enable user-oriented navigation that is as smooth as possible. We use so-called session cookies for a limited period of time during your visit. They are used to record which offers are viewed from your PC while you continue to surf, and also help to increase your security while surfing.

If you leave our website or do not click on it for a while, these short-lived cookies are deleted again. Cookies cannot cause any damage to your PC. They do not pose a security threat in the sense of viruses or spying on your PC. You regulate the handling of cookies yourself. Please use the help function of your browser for approval, rejection, viewing and deletion.

Registration on our website, request terminal offer and price check.

 

Nature and purpose of processing:

When registering to use our personalized services (e.g. “price check”, “request for quote” or “request for our services”), some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and email address) and, as required, your company form, value added tax ID number, payment information, creditor identification number or your previous monthly base fee/terminal rental, transaction price, credit card discount, previous provider. If you are registered with us, you can access content and services that we only offer to registered users.

We use your personal data for the following purposes:

– Creating offers

– Processing your orders and returns

– Processing of payment transactions for debit- and credit cards as well as direct debits from your account and credits to your account

– Sending text messages about the shipping status of your order

– Contacting you in case of problems with the delivery of your items

– Reconciliation of your customer account during credit card checks

– Creation of analyses in order to provide you with offers and information relevant to you

– Preventing misuse or improper use of our services.

 

Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time.

 

Legal basis:

The processing of the data entered during registration is based on the user’s consent (Art. 6 para. 1 lit. a DSGVO).

If the registration serves the fulfilment of a contract to which the data subject is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b DSGVO.

 

Recipients:

Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.

 

Storage period:

In this context, data are only processed as long as the relevant consent is available. They will then be deleted unless there are any statutory retention requirements. To contact us in this context, please use the contact details given at the end of this data protection declaration.

 

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to our offered content and services.

 

Newsletter

Type and purpose of processing:

Your data will only be used to send you the newsletter you have subscribed to by e-mail. Your name is provided in order to be able to address you personally in the newsletter and, if necessary, to identify you if you wish to use your rights as a data subject.

To receive the newsletter, it is sufficient to provide your e-mail address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances).

 

For an effective registration, we require a valid e-mail address. In order to verify that registration is actually made by the owner of an e-mail address, we use the “double-opt-in” procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation email and the receipt of the response requested herewith. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

 

Legal basis:

Based on your express consent (Art. 6 para. 1 lit. a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You will find a link to this effect in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this privacy policy.

 

Recipient:

Recipients of the data are, if applicable, order processors.

Storage period:

In this context, the data is only processed as long as the corresponding consent is given. After that, they are deleted.

 

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. Unfortunately, we cannot send you our newsletter without your consent.

 

Contact form

Nature and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to the same. The provision of further data is optional.

 

Legal basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipients:

Recipients of the data are, if applicable, order processors.

 

Storage period:

Data will be deleted no later than 6 months after processing the request.

If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and we will delete your data after these periods have expired.

Provision mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

 

Use of Google Analytics

Nature and purpose of processing:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyses how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Further associated services are then to be provided on the basis of the use of the website and the internet.

 

Legal basis:

The processing of the data is based on the user’s consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipient:

The recipient of the data is Google as an order processor. For this purpose, we have concluded the corresponding order processing contract with Google.

Storage period:

The data is deleted as soon as it is no longer required for our recording purposes.

Third-country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Revocation of consent:

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics.

In addition, or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

 

Profiling:

The Google Analytics tracking tool can be used to assess the behavior of visitors to the website and analyze their interests. For this purpose, we create a pseudonymous user profile

 

Use of Google Maps

Nature and purpose of processing:

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This enables us to show you interactive maps directly on the website and allows you to use the map function conveniently.

You can find more information about data processing by Google in the Google data protection information. There you can also change your personal data protection settings in the data protection center.

Detailed instructions on managing your own data in connection with Google products can be found here.

 

Legal basis:

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipients:

By visiting the website, Google receives information that you have accessed the corresponding sub-page of our website. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.

 

If you do not want your data to be assigned to your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website to your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

 

Storage period:

We do not collect any personal data through the integration of Google Maps.

 

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

Withdrawal of consent:

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or will only be able to use it to a limited extent.

 

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

 

 

Google AdWords

Nature and purpose of processing:

Our website uses Google conversion tracking. The company operating the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have accessed our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

 

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

 

Legal basis:

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipients:

Personal data, including your IP address, are transferred to Google in the USA every time you visit our website. This personal data is stored by Google. Google may pass on this personal data collected via the technical procedure to third parties.

Our company does not receive any information from Google by means of which the data subject could be identified.

 

Storage period:

These cookies lose their validity after 30 days and are not used for personal identification.

 

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

Withdrawal of consent:

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose – for example, by using a browser setting that generally deactivates the automatic setting of cookies or by setting your browser to block cookies from the domain “googleleadservices.com”.

Please note that you may not delete the opt-out cookies as long as you do not want any measurement data to be recorded. Once you have deleted all your cookies from the browser, you will need to set the relevant opt-out cookie again.

 

Provision mandatory or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

 

Use of Google Remarketing

Nature and purpose of processing:

This website uses the remarketing function of Google Inc. The operator of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).

The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he/she calls up websites that belong to the Google advertising network. On these pages, the visitor may be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google’s remarketing function.

 

Legal basis:

The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipients:

Every time you visit our website, personal data, including your IP address, are transferred to Google in the USA. These personal data are stored by Google. Google may pass on these personal data collected via the technical procedure to third parties.

Our company does not contain any information from Google by means of which the data subject could be identified.

 

Withdrawal of consent:

According to its own information, Google does not collect any personal data during this process. If you still do not want Google’s remarketing function, you can always deactivate it by making the appropriate settings under https://support.google.com/adwordspolicy/

answer/143465. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/

managing/opt_out.asp.

 

Provision Mandatory or Required:

The provision of your personal data is voluntary, based solely on your consent. If you disable access, this may result in functional limitations on the website.

 

Changes to our data protection regulations

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

 

Social plugins

Nature and purpose of processing:

We offer you the option of using so-called “social media buttons” on our website. To protect your data, we rely on the “Shariff” solution for implementation. This means that these buttons are only integrated on the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you are thus redirected to the services of the respective provider. Only then your data will be sent to the respective providers. If you do not click on the graphic, there is no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the corresponding providers. You can find more information about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:

– Facebook

– Twitter

 

ZIIBpay powered by Mastercard In-App-Payment

 

Nature and purpose of processing:

ZIIB Zahlungssysteme does not store any data when using ZIIBpay, data are forwarded to third parties as described below.

For the purpose of payment at the vending machine, identification data (incl. e-mail address) and credit card data are processed.

If the data are not provided, the service cannot be used.

For the purpose of processing, ZIIB Zahlungssysteme GmbH accepts payment data and transmits them to MasterCard as instructed. The data are transmitted via the service provider “uPaid”.

 

 

Questions to the data protection officer

 

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:

Nicole Groß

hallo@ziib.de

The data protection declaration was created with the data protection declaration generator of activeMind AG (version 2018-09-24).